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What is a Lead?
A lead is a visitor to your website who has not yet registered or purchased a service but who potentially will in the future.
Goals for Leads
- Obtain contact information
- Follow-up using Scheduled E-mails (autoresponders)
- Convert the lead into a user
Important: Leads Are Not Members of Your Website!
Leads are not to be confused with users. Users have an active account within the database and can log into their accounts through a login form. Users have access to secure areas, newsletters, and digital products, while leads are not active members of your website.
How Can Lead Generation Help My Business?
Lead generation is a good way to get contact information for potential customers and then automatically follow up with these users. In other words, it is a way to convert potential customers who are currently on the fence about purchasing into actual customers.
Studies show that, ideally, potential customers need to be contacted up to 7 times prior to placing an order. The lead generation and follow-up features of ppSD2 automate this process.
What is the General Process?
Create a Lead Generation form
The first step is to get the user’s contact information. This generally includes an e-mail, phone number, and basic information such as first name, last name, company url, etc..
Creating a Form
Tip: By setting the form to have a specific “expiration date” value, you can assign a timeframe before which you wish to convert this lead.
Create Follow-up Scheduled Emails
Next, create a scheduled email that is designed for leads only. Set up the email to contact the user “x” years, months, days, hours, minutes, and seconds “After Joining”.
Recommendations
- Create several follow up emails set to be sent out at different times intervals.
- Include clear and professional sales letters within the emails.
- Use different e-mails to highlight various aspects of your product.
- Create products and place purchase links within outgoing e-mails. Click here for information on formatting product links.
- To avoid being accused of spamming:
- Make it clear on your lead generation form that follow-up e-mails will be automatically generated.
- Give your users the option to “Opt-Out” of future e-mails from the system.
Things to Remember
- The program will automatically detect if a user purchasing is a lead. Therefore, if you have 5 e-mails set to be sent out to leads and the user purchases after receiving email number 3, he/she will not receive automated e-mails 4 or 5.
- In the event that a lead purchases but the program does not automatically detect this, you can manually convert a lead from the administrative control panel by clicking on “Users” > “List Leads” and then clicking on the Convert Lead icon
. This will prevent them from receiving subsequent scheduled e-mails directed at leads.
This page last modifed by admin @ 16 April 2010 08:30. Created on 24 May 2009 09:34 



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